Logo

Patient Safety Opportunities: Debriefing with Trauma Informed Strategies - Shared screen with speaker view
Carole Speers (she/her)
26:13
Leah - I can't hear you but can hear the doorbell ringing. Anyone else having audio issues?
Cheryl Welch
26:40
I hear the doorbell but can also hear Leah.
Carole Speers (she/her)
27:04
Thanks - i'll check my settings or rejoin
Carole Speers (she/her)
27:27
All good now - sorry about that!
Christina Dunigan
33:19
In a non-24/7 setting, is "missing person" when police are notified that the person is missing?
Christina Dunigan
39:35
Non-24 Do we report COVID or let the doctor do that?
Maria Brachelli-Pigeon
40:21
From page 5 of Magellan's Incident Reporting Form: https://www.magellanofpa.com/documents/2022/10/101422_incidentreportingpacketoct2022.pdf/ ***The Missing Person – Providers are to report a member who is out of contact with staff, without prior arrangement,for more than 24 hours. A person may be considered to be in “immediate jeopardy” based on his/her personalhistory and may be considered “missing” before 24 hours elapse. Additionally, it is considered a reportable incident whenever the police are contacted about a missing person, or the police independently find and return the member, regardless of the amount of time he or she was missing.
Cheryl Welch
42:44
I had to change computers due to audio issues...this one does not have a camera. But I am still here.
Cheryl Welch
43:00
I am still hearing a "doorbell" any advice?
Carole Speers (she/her)
44:24
Cheryl - I had to click on audio settings and double check that I was connected to computer audio
Cheryl Welch
44:37
ok thanks!
Maria Brachelli-Pigeon
45:38
https://www.menti.com/o39m3thkfr
Rebecca Kissel
01:05:20
Fear
Rebecca Brown
01:05:23
increased heartrate
Peter Fischbeck
01:05:24
nausea and anxiety
Nicole Palladino
01:05:25
anxiety
Alyssa Thompson
01:05:25
shaking/crying
Carole Speers (she/her)
01:05:28
anxiety
Mike Franklin
01:05:28
anger
Kevin Russell
01:05:29
confusion
Alexa Balsam
01:05:29
nausea, shaking
Lisa Procter
01:05:29
anger
Tanya Kvarta
01:05:30
anxiety
Nicole Garrison
01:05:30
anxiety
Rebecca Brown
01:05:31
withdraw
Erin Speer
01:05:32
palpitations
Avery Saul
01:05:33
anxiety and fear
Maranda Addison
01:05:34
nightmares
Christina Dunigan
01:05:34
Physical: Sweaty palms; emotional: numbness
Alexandra Fernandez
01:05:36
Crying
Avery Saul
01:05:37
heart racing
Natalie Thomas
01:05:38
headache
Lisa Procter
01:05:38
panic attacks
Emma Witt
01:05:39
anxiety, isolation
Jeanne Ewing
01:05:40
nausea and sadness
Anastasia Myers
01:05:42
Yelling
Heather Reese-Lobdell
01:05:45
stomach ache
Arlene Edwards
01:05:46
Heart palpitations. Anxiety.
Paul Karaman
01:05:47
Compass of shame: attack self/attack others/avoidance/withdrawal
Cheryl Welch
01:05:49
insomnia
Christina Dunigan
01:15:53
no
Emma Witt
01:15:58
no
Mike Franklin
01:16:06
No
Dena Travaglini
01:16:07
no
John Siegler
01:16:22
Top of the TIC continuum
Saleema Lovelace
01:16:30
No
Christina Dunigan
01:19:28
HIgh turnover can cause client trauma.
Cheryl Welch
01:21:23
Will this recording be available to us to share?
Mike Franklin
01:28:12
This model seems to much
Mike Franklin
01:29:02
AAR is what I know simple
Saleema Lovelace
01:49:09
Great!!
Christina Dunigan
01:49:24
My color was colorless because I was remembering relaxing in a cave with my flashlight off.
Mike Franklin
02:02:58
Most of my experience doing an AAR is in the military and the person that that conducted the briefing was a person that was a higher rank that lead the mission (operation). My experience again it appears that people that individual's have the feedback on what happen on the ground. Compared to what happen when a leader is not on the ground jut plans. Individuals in session will take notice and be more open about their trauma or what happened. Sorry this took to long \
Christina Dunigan
02:03:48
BINGO, Mike.
Christina Dunigan
02:11:45
Create environment of psychological safety as a default, get better debriefings.
Alyssa Thompson
02:14:10
thank you
Maria Brachelli-Pigeon
02:14:51
https://www.menti.com/al9uh9oxssqi
Mike Franklin
02:17:16
Does that depending on Age
Maria LaRosa
02:20:09
Very educational and inspiring
Leah Chapman
02:21:32
https://www.surveymonkey.com/r/TIDS19OCT22
Jeanne Ewing
02:21:43
Thanks for a great training!
Maria Brachelli-Pigeon
02:21:51
Please email to : embailiff@magellanhealth.com if you're interested in receiving the QI newsletter.
Rebecca Kissel
02:21:52
Thanks, this was a great training and will look forward to sharing it at our agency!
Heather Reese-Lobdell
02:21:57
thanks!